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Submitting your tip-off or indication to ACM

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Is a firm not playing by the rules? Are, for example, your competitors concluding agreements regarding prices or customers? If so, please let us know. You can do this anonymously as well. Your tip-off can help us track down violations. Consumers may contact ConsuWijzer You are considered a consumer if you purchased a product or a service, and this …

Confess your involvement in a cartel

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Have you made arrangements with your competitors? Or do you exchange information, for example about prices, markets, customers or contracts? If so, your activities are then considered a cartel. Cartels harm consumers and other companies. That is why the Netherlands Authority for Consumers and Markets (ACM) takes actions against cartels. One …

Submit tip-offs anonymously

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Do you have valuable information for us, but you will be personally at risk the moment it becomes known that you have helped ACM obtain this information, for example, you might lose your job, your supplier might no longer be interested in doing business with you, or you might lose customers? In that case, you may submit your tip-off anonymously to …

Tip off

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Please note that, while you may submit your tip-off or complaint to us in English, we can only give you advice in Dutch. …

Hoe kan ik veilig een spambericht opslaan en uploaden?

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Om uw klacht over e-mail spam goed te kunnen onderzoeken, is het nodig dat u het bericht via een upload naar ons zendt. Alleen dan kan de ACM zien welke weg het bericht heeft afgelegd en wie de échte afzender is. Want de afzender is niet altijd degene die het lijkt te zijn. Uploaden kan niet via een mobiele telefoon of tablet. Deze optie biedt uw …

Our Agendas

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In its Agendas, the Netherlands Authority for Consumers and Markets (ACM) announces what topics it will focus on. Consumers and businesses thus know what they can expect from us. But we also like to know what you expect from us. That is why we welcome responses to our Agendas when they have been published. We call that the consultation period. …

International cooperation

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The Netherlands Authority for Consumers and Markets (ACM) work closely together with fellow regulators and other agencies outside the Netherlands. Consumer problems and business problems do not stop at the border. The Netherlands has an open economy. International trends and developments greatly influence our economy. Cooperation is focused on the …

Annual reports

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ACM publishes all of its annual reports on a dedicated website. You can find all of our annual reports below. 2023 Annual report 2022 Annual report 2021 Annual report 2020 Annual report 2019 Annual report 2018 Annual report 2017 Annual report 2016 Annual report 2015 Annual report 2014 Annual report 2013 Annual …

Cookies

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What are cookies? ACM.nl uses cookies and web statistics. It is explained below what cookies are, why the Netherlands Authority for Consumers and Markets (ACM) uses them, and exactly what kinds of cookies ACM stores on users’ devices. We also give information about the web statistics that we keep. Why does ACM store cookies? We store cookies in …

Cookies

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Cookies zijn kleine bestanden die de eigenaar van een website op het apparaat van een bezoeker plaatst. Bijvoorbeeld op een computer, laptop, smartphone of tablet. Zo kan de eigenaar informatie verzamelen of opslaan over het websitebezoek of over (het apparaat van) de …

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